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Policy in Money Laundering and Fraud

Frenzy Casino is committed to an anti-money laundering and anti-fraud policy and rules. To comply with this policy, the service uses various methods and techniques to prevent dangerous transactions and gambling with criminally obtained money. If a player is suspected of engaging in fraudulent activity, including but not limited to:

  1. Participating in any type of collusion with other players.
  2. Developing strategies aimed at obtaining dishonest winnings.
  3. Fraudulent actions against other online casinos or payment systems.
  4. Credit card chargebacks or denial of certain payments.
  5. Creation of two or more accounts.
  6. A low-risk roulette game where a player places equal bets on black/red or even/odd, covering 25 or more of the 37 numbers on the table. (Placing bets on black/red covers only 36 out of 37 possible numbers).
  7. Violation of the loyalty programme and bonus system in Frenzy Casino and other gambling services.
  8. Using money obtained by criminal means in games.
  9. Withdrawal of funds not to own payment requisites or not to own crypto-wallets.
  10. Any other type of fraud.

If a player becomes bankrupt in his country of residence, Frenzy Casino reserves the right to terminate that player's Account and suspend and/or cancel all payments to the player. This decision is at the sole discretion of Frenzy Casino and the player will not be notified or informed of the reasons for such action. Frenzy Casino also reserves the right and may be required to inform the relevant regulatory authorities of fraudulent actions committed by the player.

In the event of a chargeback on an account, Frenzy Casino reserves the right to:

1. Charge the player an amount equivalent to the player's available balance to compensate for losses and expenses incurred as a result of the chargeback.

2. Claim further damages and financial losses from the player by contacting the player by one of the means stipulated in the registration process (e.g. telephone, email, etc.).

3. Cancel any winnings obtained as a result of a breach of this policy or an attempted breach of this policy. And also to close the player's personal account with Frenzy Casino services.

4. Frenzy Casino does not allow the advantage of playing for individual players. All customers of the service must be on an equal footing. Any player who attempts to take advantage of welcome offers or other promotions agrees that Frenzy Casino reserves the right to void bonuses and any winnings from such bonuses for the following reasons:

  • Use of stolen cards;
  • Creation of more than one account to take advantage of offers and promotions;
  • Submission of incorrect login details;
  • Providing false documents;
  • Any other actions that could damage Frenzy Casino.