Frenzy Casino adheres to high standards of customer service as well as honest and open conduct in its gambling operations.
All online products provided by Frenzy Casino are supplied by licensed companies with approved status in jurisdictions that control gambling organisations, including online casinos. The outcome of the gaming products that Frenzy Casino provides to its customers is determined by a certified and audited random number generator, which operates at a high level of encryption and randomness to ensure fairness with no exceptions and no human intervention ("RNG").
Our RNG has been externally and internally tested for compliance. This ensures that the games integrated onto our website will perform properly in terms of user interaction.
The Return To Player (RTP) value is a theoretical calculation of the average / expected percentage return on the total amount wagered on a large number of games (e.g. hundreds of millions of games). Although you may win a large amount or lose your bet in any game, the average return from a particular game played over a long period of time will approach the theoretical RTP value.
This theoretical value is calculated either by using analytical methods (which is often possible for strategy-independent games such as slots) or by computer modelling of more complex or strategy-dependent games (such as blackjack, poker, etc.). If you need more information, please contact our support team at support@frenzycasino.io .
By playing games on our website you acknowledge and agree that our RNG will determine the outcome of the games you play and that you accept the outcomes of all such games. In the event of a discrepancy between the result that appears on your device and the game server, the result that appears on the game server will prevail. You further acknowledge and agree that our records will be final with respect to any dispute arising from your gaming activity on our Website.